Shipping policy

Shipping Policy – Urban Hut

All orders are processed within 1–3 business days after payment is confirmed.

Once your order is processed, you will receive a confirmation email along with tracking details.

We ship directly from our international warehouse to offer competitive pricing and a wide product selection.

Estimated delivery time to the United States:

Total estimated delivery time: 10–17 business days

Please note that delivery times are estimates and may vary depending on logistics and demand.

All orders include tracking. Once shipped, you will receive a tracking number via email.

Tracking updates may take 2–5 business days to appear. We recommend checking your tracking regularly for the latest delivery updates.

Orders are shipped to the address provided at checkout. Please ensure all details are accurate before placing your order.

Carriers may deliver packages to mailboxes, front doors, reception areas, or other secure locations at the delivery address.

If you are unavailable at the time of delivery, the carrier may leave the package in a safe place or attempt redelivery.

While we work hard to ensure timely delivery, delays can occasionally occur due to:

We appreciate your patience in such cases.

As orders are shipped internationally, they may be subject to customs procedures depending on local regulations.

If your tracking shows that your order has been delivered but you cannot locate it, we recommend:

If you still need assistance, please contact us and we’ll be happy to help investigate the issue with the carrier.

For any questions about your order, feel free to reach out:

Email: info@urbanhut.co
Website: https://urbanhut.co